ANTOnline.com - Grisoft ISW5N24SENS001 Grisoft AVG Internet Security

Customer Reviews

Reviewed on 2008-07-03

Worst Customer Service Ever
I purchased AVG internet security last year with a 2 years contract.
In the beginning of this year I got a worm from MSN that had me questioned AVG ability to protect my computer. I than was forced to reformat my computer, which lead me to having to reinstall my AVG again.
The only problem is that my old password did not work anymore, but I have already purchased the 2 years license for 1 computer!
I tried checking AVG website and could not find the correct answer that addresses my issue.
I than emailed AVG customer service twice.... that was over one month ago. Until today there has been no answer at all other than the automated answer: "Thank you for your email,...".
Thank you AVG, you have given me a new direction in life.
I will never, ever buy your useless product again.
And oh,.. not only useless product, also fake customer service.

Reviewed on 2008-06-03

AVG Girsoft is Dishonest
I currently have AVG 7.5 version which supposedly has just expired. When I ordered it I asked for CD back-ups and never got them. Girsoft insisted I never ordered them even though I have an e-mail from them indicating I did order the CD. Now, 8.0 version? I think the company is dishonest, you can't speak with anyone in person over the phone, and the company is located somewhere in a remote part of the world.

Reviewed on 2008-05-19

AVG Virus Protection
This product was exactly as advertised, and was received quickly after payment was made. Works great, although it does slow down my computer during virus scan. Also, the firewall is a little difficult to work with.

Reviewed on 2008-05-07

AVG good, but company has a serious lack of tech support
I purchased AVG Internet Security after trying the free version and testing another anti-virus program. I find AVG easy to set up and use, and generally I like the interface. The reason for my not-so-glowing review is twofold:

1) I have the program set up so it scans web pages for 'bad stuff.' The problem is that on a Google search page, it has to scan all the linked pages the search found and this take a bit of time.

2) More serious is the fact that I've used their tech support online form almost a dozen times in the last three weeks to get some simple questions answered (including how to deal with the issue above), and they have never contacted me. More frustrating is the fact that the web site has no phone or email contacts that you can easily find. I finally sent a nasty email to someone there, but if this serious lack of support continues, I'll look for another anti-virus program when its time to renew.

June 2008 update, after sending nasty-grams to them about lack of support, someone finally got back to me, apologizing for this, and told me the company is in some transition. They told me how to turn off the web page scanning feature, and I've had no complaints about using the software ever since. My critique of their lack of tech support, may change at some point, but I'll have to see how responsive they are in the future. Bottom line though, I do like this anti-virus software.

David

Reviewed on 2008-04-12

Good protection, But slows the start-up downnnnnnnnnn
I think it works well but really slows the start-up down. You have to sign on then walk away so it can do it's thing. Don't be in a hurry.

Software

Grisoft

Grisoft AVG Internet Security - 2 Year Subscription

$59.93

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