| USB plug and play
Remote Supervisor Control for Consistent Quality
The client-server architecture of PerSono Pro 2.0 lets supervisors enable or disable any of the features to ensure quality and consistency among agents.
Clearer Conversations = Customer Satisfaction
PerSono Pro 2.0 includes preset profiles that optimize speaking and listening audio quality for every Plantronics professional headset, ensuring the clearest conversations for agents and customers. This translates into shorter, more cost-effective agent communications.
PerSono Pro Supervisor-Agent Software
Network-based architecture for ease of installation, ongoing monitoring and upgrades
Increased screen security when agents disengage the Quick Disconnect, PerSono Pro 2.0 can be set to activate agents screen saver/password
Frequency response profiles optimized for every Plantronics professional headset, with agent adjustability for comfort and sound quality
Agent settings reside on server allowing agents to log in at any station, or multiple agents to share the same workstation
Supervisor version lets supervisors enable or disable all agent settings
Continuous decibel (dB) monitoring calculates time-weighted average to estimate agent exposure to accumulated loudness levels over time
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