Plantronics T20 Corded 2-Line ConverConvertible Headset Telephone

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• Product Reviews
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Product Description

Increase your productivity and comfort. Using a telephone and headset solution can increase your productivity by allowing you to handle other tasks while talking on the phone. Additionally, the use of a headset can reduce neck, upper back, and shoulder tension allowing for a more comfortable work environment. Experience the freedom, comfort and great sound quality of a Plantronics Headset Telephone Solution. Do more. Comfortably. The T20 is a complete, dual-line telephone with an ergonomically designed, convertible headset. Includes all the features of the T10 single-line headset telephone, plus a handy call hold button and three-way conference calling.

General
Product Type	Corded phone
Phone Features
Dialer Type	Keypad
Dialer Location	Base
Multiline Operation Capability	2-line operation
Conference Call Capability	3-way
Function Buttons	Flash button, mute button, hold button, redial button
Volume Control	Yes
Ringer Control	Yes
Indicators	Mute/hold indicator, line status indicator
Miscellaneous
Cables Included	Phone line cable
Included Accessories	Headset

Customer Reviews

Reviewed on 2008-01-24 Great Phone Excellent phone. This is my second in a number of years. Clear, easy to use and hands free..

Reviewed on 2007-12-12 No way to get people to hear me - had to send it back As I read the reviews here before purchasing, I saw that many people said callers could not hear them. One reviewer said, "No problem. Just get a different headset." So I ordered. Well, that was an old review and the phone must have changed since then. Once I received the phone, I found that callers could not hear me well, as expected. But, the plug that connects the headset to the phone is not the typical plug you see on most headsets (2.5 mm jack). Instead, this was an "RJ9" plug (like a mini telephone jack plug). NOBODY makes a headset with this type of plug and Plantronics only makes one headset with an RJ9 plug - this one that doesn't work. I also searched in vain for an adaptor that could enable me to connect a regular headset to this phone. I loved everything else about this phone, but if people on the other end of the line couldn't hear me, it's not usable. I had to return it.

Reviewed on 2007-10-01 Works as it's supposed to It works as specified. It would be nice if the line lights would light whenever the line is in use by another phone. That way you would not intrude on someone else's conversation. Some of my contacts had difficulty hearing me when first installed. It would also be helpful if the there were an amplification volume control on the microphone so that the party on the other end could hear more easily.

Reviewed on 2007-05-13 Excellent headset telelphone Excellent quality, requires little space. As good as the headset I use at work.

Reviewed on 2006-07-23 Good for listening, not for talking. I've used Plantronics headsets for years. I was surprised that there was no volume adjustment for the Mic -- every other Plantronics headset I've used had one. I must have had a dozen people tell me they could hardly hear me in 3 days of use. No amount of adjusting the headset position on my head solved the problem.. I had to pull the mic nearly into my mouth for people to hear me easily. Pity - other than that, it was perfect. I'm returning it.

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