RCA ViSYS 4 line Multihandset office system
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Condition: NewSKU: 25450RE3
UPC: 044319501155
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| Product DescriptionThe RCA 25450RE3 is a 4-line base system including one corded handset and one cordless handset that automatically connects with the system by pressing the TALK button on the handset. - Extended Range - up to 2000 feet with patented high powered digital tech.
- Internal Auto Attendant-Allows calls to be directed to the appropriate extension or voicemail when the base unit is unattened. Voicemail system - Up to 17 mailboxes with remote access and up to 100 minutes of recording time.
- Expandable Base Station - up to 16 handsets. No phone jack needed for additonal handsets. Base and Handset Speakerphone- provides convenience of hands free communications
- Intercom-Allows convenient 2 way conversation between handsets or between handset and base without using the phone line
- Call Waiting Caller ID-Display shows name and number of incoming call even if you're on the phone with another caller. Call forwarding/call transfer/call conference-allow advanced call handling options. Can disable all audible alerts on the base unit.
Customer ReviewsReviewed on 2008-07-16  
Terrible
Similar to other negitive comments, this phone has many glitches. We use it for a small business and have recieved many complaints from clients and have found the system cumbersome and user-UNfriendly. Too many features that nobody would use and not enough efficiency in the ones everybody will. We're returning the system and getting a new one. |  | Reviewed on 2008-03-07
Best Range of any Cordless phone. Period. Almost Perfect
I decided to buy this RCA 25450re3- visys high power 900 mhz phone system. Its very expensive. 500 bucks gets you a base phone with auto attendant and voicemail, and one handset. extra handsets are 160 bucks, but you can find them a tad cheaper. i gave up on waiting for a DECT 2 line system, and from what i read, the range on this unit promised to blow dect away.
I also gave up on one system doing everything i want it to. this one does most. heres what i can tell you about it. they advertise 2000' range thats thousand. the reviews i read said this was mostly true. i can tell you that this is hands down the longest range and highest in/out audio quality phone i have ever owned. You will easily get just about any size city block range out of this phone. i drove home from the store, and i kept trying to connect. I was IN my truck, and it connected, i'm guessing probably 500 yards+ down the street. i pulled over and checked my voice mail from there. crystal clear. that brings me up to what i hate about this phone. I am a one man office, and i will never use the auto attendent. great to impress people, i dont need it. i also dont need voicemail. i run a commercial subcontracting company, and i am the only person in the office, which is in my largish two story home. i wanted a two line phone that i can use for biz and also a quality intercom expandable cordless system ( up to 16 handsets). There are no answering machine function keys on the base unit, ie play, delete. thats what i really need. at the moment, i have to press a total of 9 keys to listen to a message on my new 500 dollar answering machine :-). you have to press voicemail key, then enter a two digit extension (even though i am keying in these numbers on the base unit, i have to type its extension number, then a 4 digit password, anyway, its softkeys in the menu system and another 6 digits you have to enter just to hear a message. this phone is TOTAL overkill for my small office, and i emailed rca to find out if i can defeat having to enter the two digit extension and the 4 digit password. i seriously doubt this is possible without a firmware or eprom upgrade. ps rca emailed me back, please CALL them to find out i cant defeat the 9 key thing. arrrgh..
if i cant, i will certainly wear off the silkscreen numbers on the keypad eventually.
also, i cannot screen calls with this system, or if i can, havent figured it out yet. i actually thing this might reduce interuptions, and might be a good change of habit for me. i can probably live with that. i havent decided if i can live with the 9-key thing to hear messages, but i am getting used to it. this is an AWESOME looking phone, and its build quality is much better than say uniden, probably on par with panasonic, although i think the panasonic cordless units are more rugged. the rca cordless is shiny plastic, and very modern looking, but i will scratch it up in no time, on a panasonic cordless it would be less obvious thats all.
the base unit is gorgeous, and a huge selling feature for this whole series for me is the 16 dedicated speed dial keys, which double as 16 dedicated intercom keys. so far i havent been able to use the intercom keys in conjuction with the 9 key press thing (to reduce the keypress count) to check voicemail, but i havent given up.
The audio quality and the cordless range on this system is probably unbeatable, even by DECT. if you need auto attendant, voicemail, great sound, great looks, and unbelievable range, this is the phone system for you. I have also considered buying ANOTHER rca phone, with a standard answering machine, if the 9-key entry gets to me too much. i would keep this expensive system for my home/biz intercom and stellar cordless system, and just use the 100 dollar RCA 25205RE1 visys 2-line answering machine to play and delete messages. the drawback of that is that i have to have another phone sitting somewhere, and i wont be able to remotely in the building check voicemail from a cordless handset, something do a lot while at the pool, or in the garage. I'm guessing i keep this system as is, cause pressing 9 keys to hear messages still beats having to climb up stairs to press one button. my uniden cordless which was CRAP, buttons quit working, sound was horrible, and range too, could do this in two key presses.
also you can only set hand sets to automatically sieze line 1 first, or then 2 if one is busy, OR you can set manual where you press talk, then press line1 or line 2 to get a dialtone, using the number keys #1, or #2. i'd rather have a dedicated line one, line 2 button, but this isnt that big a deal. Also, you can transfer a call initiated from the base unit to a cordless unit, but you have to press the transfer softkey on the base, and enter the two digit cordless, extension, the cordless in your other hand rings, you answer it, and your'e cordless. this will amount to pressing Xfer, and then 1, or two total keys when i program the speed dials for the extensions.
The old siemens gigasets 2.4 phone systems had a barge in function so you could just pick up a cordless and go, but everything except base units were junk. There you have it. there is no holy grail, this is about as close as i could get. for somebody who needs a good impressive voicemail/mailbox system, this is probably the deal. its too much phone for me, and because it is, simple functions are sometimes a lot of work, so i'm still deciding whether to keep it for good. if you get this system with some dents on the cordless units, its the one i returned, cause i got tired of pressing 9 keys to hear my messages... ;-) | | Reviewed on 2008-01-23
Works Perfect, if you Spend Time to Setup.
I was not sure about this after reading the 1st few Reviews.
I needed more than 8 extensions so the Panasonic was out of the Question.
This Phone is Excellent for a Small Business.
As far as the All Phones Ring complaint, that is actually a Feature to me.
Additionally, when the Auto Attendant is on they do not ring.
With the Auto Attendant you can record your OGM (Outgoing Message).
Ours says "You've reached INTEC... Press 00 for the Operator, 01 for Jeff, 02 for Scott, etc...
People complained about not knowing that the operator was 00 and 0.
This can be solved with the Outgoing Message and you can also Record 30 seconds of On Hold Message. In your On Hold Message you can state that 00 will return you to the Operator.
The Phone Clarity is Good. We have had no Range Problems. I would not call it Crystal Clear, but there is no Static or cutting in and out.
The Speaker on the Handsets work well.
The Voice Mail is Very Nice Feature, considering we had no Voice Mail at all before this system. You can also Transfer Voice Mail messages to other extensions which is quite nice.
The Voice Mail for Each Incoming Line can be set for How Many Rings before going to the Main Voice mail. However, one problem with the Voice Mail for each extension I have is when you Transfer to someones extension it Rings 6 Times before going to Voice Mail for that extension and it is Not Configurable... Due to this I found out how impatient people are. Everyone would call back and tell me their Voice Mail was not working... I called back on my cell after writing down their message and the Voice Mail works fine. So apparently people are too impatient to wait 6 rings, so now we tell people it will go to their voice mail after 6 rings before we transfer them.
After considering the Price to Wire all the Jacks and/or get a Full System this was the most economical solution and we got more than I was expecting for the Price. | | Reviewed on 2006-10-23
Switching back to the new Panasonic version
After our old Panasonic system cordless handsets were no longer available, I was searching for a similar system - the only other one was the RCA - cordless, auto attendant & voice mail were a must but we didn't want to spend thousands on a box system! I purchased the RCA before knowing that Panasonic was coming out with an updated verion. I wish I had known - I would have waited! Like the other reviewer, we have had problems not being able to get a line - the only remedy we have found is the disconnect the power and remove the battery from the base. Sometimes, you have to de-register each cordless then re-register them. I also don't like the fact that a caller is transferred right back to the "operator" if they choose not to leave a message for the extension they rung.
Our customers also have a problem knowing the operator is 00 and not just 0. We only have 3 cordless set up with out system and had to use ext#11, 12 and 13 because when trying to use the single digit extensions, for some reason, it would just ring the operator.
We also don't like not being able to pick up on a call from any extension. My office is right near the "operator" and sometimes when she is gone, the phone will ring and I have to get up and go to her desk to answer it, but with the panasonic, I could have just picked up on that line from my extension. I guess not being able to pick up on any line could be a good thing in some office situations, though.
I do have to say it has excellent range quality! We were surprised that the cordless worked inside a restaurant that is about 3/4 of a block (walking distance) behind our business. I also like the voicemail feature that is password protected - but don't like that any extension can check any other extensions voice mail if they know their password. Transferring from a cordless or putting someone on hold isn't a one button task as I think it should be.
All in all, as soon as I can find one of the new Panasonic KX-TG4500 in stock, I am switching once again! If both systems could combine their features, I think you'd have the perfect, no wiring/installation needed, phone system! | | Reviewed on 2006-10-16
Better than what previously was available.
The cordless handset always rings, which is better than another cordless 4 line phone I have used where the #1 button wouldn't work half the time. 2 things worth noting. 1) Once you conference a call with two other outside lines you cannot disconnect one person and still talk to the other. 2) after about 6 weeks line one became frozen and I can't call out on it. It will receive calls. I still have 3 other lines to dial out on so it hasn't been too bad. When I want to tranfer lines to a different phone however, I have to unplug it from the in jack for lines one & two in back of desk phone and put it in the single phone jack/plug in back of the phone Then I can tranfer the lines. But still for a cordless 4 line phone it is the absolute best I've used so far. | |
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