PLEASE READ THESE TERMS AND CONDITIONS OF SALE VERY CAREFULLY.
THE TERMS AND
CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY
ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY CUSTOMER ARE
HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO
THEM AND REJECTION OF THEM IS HEREBY GIVEN.
DELIVERY OF THE PRODUCTS AND SERVICES DESCRIBED IN Atlanta Network
Technologies's INVOICE OR OTHER Atlanta Network Technologies
DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS
AND CONDITIONS OF SALE UNLESS CUSTOMER AND Atlanta Network
Technologies HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE
SEPARATE AGREEMENT WILL GOVERN.
Important Information About These Terms and Conditions of Sale
These terms and conditions of sale constitute a binding contract
between Customer and Atlanta Network Technologies. Customer accepts
these terms and conditions of sale by making a purchase, placing an
order or otherwise shopping on Atlanta Network Technologies' Website
(the "Site"). These terms and conditions of sale are
subject to change without prior notice, except that the terms and
conditions of sale posted on the Site at the time Customer initially
places or modifies an order will govern the order in question.
terms and conditions of sale constitute the entire agreement between
Customer and Atlanta Network Technologies relating to the terms and
conditions of sale of products and services on the Site. All sales
are retail and not for resale. Customer consents to receiving
electronic records, which may be provided via a Web browser or e-mail
application connected to the Internet; individual consumers may
withdraw consent to receiving electronic records or have the record
provided in non-electronic form by contacting Atlanta Network
Technologies at the address provided below.
Customer may issue
a purchase order for administrative purposes only. Additional or
different terms and conditions contained in any such purchase order
will be null and void. Customer agrees that the terms and conditions
of sale contained herein and in Atlanta Network Technologies's
invoice or other documentation will control. No course of prior
dealings between the parties and no usage of trade will be relevant
to determine the meaning of these terms and conditions of sale or any
purchase order or invoice related thereto.
THESE TERMS AND CONDITIONS OF SALE AND ANY SALE HEREUNDER WILL BE
GOVERNED BY THE LAWS OF THE STATE OF GEORGIA, WITHOUT REGARD TO
CONFLICTS OF LAWS RULES. ANY ARBITRATION, ENFORCEMENT OF AN
ARBITRATION OR LITIGATION WILL BE BROUGHT IN FULTON COUNTY, GEORGIA
AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE
COURTS LOCATED IN FULTON COUNTY, GEORGIA AND SUBMITS TO THE
JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER
FURTHER CONSENTS TO THE EXERCISE OF PERSONAL JURISDICTION BY ANY SUCH
COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Risk of Loss
If Customer provides Atlanta Network Technologies with Customer's
carrier account number or selects a carrier other than a carrier that
regularly ships for Atlanta Network Technologies, title to products
and risk of loss or damage during shipment passes from Atlanta
Network Technologies to Customer upon shipment from Atlanta Network
Technologies's facility. For all other shipments, title to products
and risk of loss or damage during shipment passes from Atlanta
Network Technologies to Customer upon receipt by Customer. Title to
software will remain with the applicable licensor(s). Atlanta Network
Technologies retains a security interest in the products until
payment in full is received. Customer will be responsible for all
shipping and related charges.
If this transaction involves an export under the Export
Administration Regulations, the commodities, technology and/or
software sold or distributed under these terms and conditions of sale
exported from the United States by Atlanta Network Technologies were
exported in accordance with the Export Administration Regulations.
Diversion, use, export or re-export contrary to United States law is
prohibited. The commodities, technology and/or software sold or
distributed under these terms and conditions of sale may not be
exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North
Korea or Syria or to entities and persons that are ineligible under
United States law to receive United States commodities, technology
and/or software. In addition, manufacturers' warranties for exported
products may vary or may be null and void for products exported
outside the United States.
Customer understands that Atlanta Network Technologies is not the
manufacturer of the products purchased by Customer hereunder and the
only warranties offered are those of the manufacturer, not Atlanta
Network Technologies. In purchasing the products, Customer is relying
on the manufacturer's specifications only and is not relying on any
statements, specifications in brochures, photographs or other
illustrations representing the products that may be provided by
Atlanta Network Technologies. In connection with services, neither
affiliates of Atlanta Network Technologies nor third party service
providers are agents of Atlanta Network Technologies and Atlanta
Network Technologies has no obligation or liability arising from any
services performed by or any warranty, if any, made by, such service
providers. Atlanta Network Technologies AND ITS AFFILIATES HEREBY
EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED
TO PRODUCTS SOLD OR SERVICES PROVIDED BY THIRD PARTIES OR AFFILIATES
OF Atlanta Network Technologies, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS
DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER'S WARRANTY,
Pricing Information; Availability Disclaimer
All pricing is subject to change. Atlanta Network Technologies
reserves the right to make adjustments to pricing, products and
service offerings for reasons including, but not limited to, changing
market conditions, product discontinuation, product unavailability,
manufacturer price changes and errors in advertisements. All orders
are subject to product availability. Therefore, Atlanta Network
Technologies cannot guarantee that it will be able to fulfill
Limitation of Liability
NEITHER Atlanta Network Technologies NOR ITS AFFILIATES WILL BE
LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL,
SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.
NEITHER Atlanta Network Technologies NOR ITS AFFILIATES WILL BE
LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR
CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD
PARTIES. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE
PURCHASE OF PRODUCTS OR SERVICES PROVIDED DIRECTLY BY Atlanta Network
Technologies OR ITS AFFILIATES, NEITHER Atlanta Network Technologies
NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF
DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S)
OR SERVICE(S) GIVING RISE TO THE CLAIM.
Technologies will not be responsible for any delays in delivery which
result from any circumstances beyond its control, including without
limitation, product unavailability, carrier delays, delays due to
fire, severe weather conditions, failure of power, labor problems,
acts of war, terrorism, general insurrection, acts of God or acts of
any government or agency.
Third Party Services
Customer acknowledges and agrees that, in some instances, Atlanta
Network Technologies, Atlanta Network Technologies Technology
Services, Inc., and their affiliates are resellers of services and
are not the provider of those services. In those cases, the third
party service provider is the only party responsible for providing
services to Customer. In those cases, Customer will look solely to
the third party service provider for any loss, claims or damages
arising from or relating to the purchase or provision of such
services. Customer hereby releases Atlanta Network Technologies,
Atlanta Network Technologies Technology Services, Inc. and their
affiliates from any and all claims arising from or relating to the
purchase or provision of any such services by third party service
providers. Services may be subject to tax. All amounts, including
taxes, associated with third party services are being collected by
Atlanta Network Technologies on behalf of Atlanta Network
Technologies Technology Services, Inc. solely in the capacity as an
independent sales agent.
Any claim, dispute, or controversy (whether in contract, tort or
otherwise, whether preexisting, present or future, and including
statutory, common law, intentional tort and equitable claims) arising
from or relating to the products or services sold pursuant to these
terms and conditions of sale, the interpretation or application of
these terms and conditions of sale or the breach, termination or
validity thereof, the relationships which result from these terms and
conditions of sale (including, to the full extent permitted by
applicable law, relationships with third parties who are not
signatories hereto), or Atlanta Network Technologies's advertising
and marketing (collectively, a "Claim") WILL BE RESOLVED, UPON
THE ELECTION OF Atlanta Network Technologies, CUSTOMER OR THIRD
PARTIES INVOLVED, EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. If
arbitration is chosen, it will be conducted pursuant to the Rules of
the American Arbitration Association, with offices in Atlanta,
GEORGIA. If arbitration is chosen by any party with respect to a
Claim, neither Atlanta Network Technologies nor Customer will have
the right to litigate that Claim in court or to have a jury trial on
that Claim or to engage in pre-arbitration discovery, except as
provided for in the applicable arbitration rules or by agreement of
the parties. Further, Customer will not have the right to participate
as a representative or member of any class of claimants pertaining to
any Claim. Notwithstanding any choice of law provision included in
these terms and conditions of sale, this arbitration agreement is
subject to the Federal Arbitration Act (9 U.S.C. 1-16). The
arbitration will take place in Atlanta, GEORGIA. Any court having
jurisdiction may enter judgment on the award rendered by the
arbitrator(s). Each party will bear its own cost of any legal
representation, discovery or research required to complete
arbitration. The existence or results of any arbitration will be
treated as confidential. Notwithstanding anything to the contrary
contained herein, all matters pertaining to the collection of amounts
due to Atlanta Network Technologies arising out of sales hereunder
will be exclusively litigated in court rather than through
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon Atlanta Network Technologies unless
accepted (credit card transactions processed on the site DO NOT
constitute acceptance of an order.) by Atlanta Network Technologies
and we reserve the right to cancel any order for any reason. Terms of
payment are within Atlanta Network Technologies' sole discretion.
Invoices are due and payable within the time period specified on the
invoice, measured from the date of invoice. Atlanta Network
Technologies may invoice parts of an order separately. Customer
agrees to pay interest on all past-due sums at the lower of one and
one-half percent (1 1/2%) per month or at the highest rate allowed by
law. Customer is responsible for, and will indemnify and hold Atlanta
Network Technologies harmless from, any applicable sales, use or
other taxes associated with the order. Customer must claim any
exemption from tax at the time of purchase and provide the necessary
supporting documentation. Any sales, use or other applicable tax is
based on the location to which the order is shipped. In the event of
a payment default, Customer will be responsible for all of Atlanta
Network Technologies' costs of collection, including court costs,
filing fees and attorney's fees. All payments by Paypal or wire
transfer must be completed within 24 hours of sale. If an order is
not paid within the 24 hour window the order will become null and
Comparisons, "Original Price" and "Your Savings".
Price comparisons may be made throughout the site to indicate the
relative savings amounts of our pricing."Original
is the suggested retail price provided to us by our suppliers. We
make no representation that a substantial number of these products
have been sold or offered for sale at the original price. Actual
retail prices in your area may be substantially different. Because
we sell our merchandise over the internet on a national basis, it is
not possible to know if our merchandise is sold at the original
price in any particular location or at any particular time."YOUR
reflects the difference between our price and the supplier provided
original price shown on our sites. Because the original price may be
different than the actual retail prices in your area, you may not
actually realize a savings of this amount and may want to make an
exact comparison for yourself by checking the prices of other
internet or local retailers prior to making a purchase.
to Collection, Use & Disclosure of Your Personal Information.
certain Personally Identifiable Information to use our Site,
register, and make purchases. As a condition of registering with our
Site or making any purchases of any products and/or services or
conduct any transactions, you represent that you have first read our
your Personally Identifiable Information and Non-Personally
and as a condition of browsing the Site, using any features or
making any purchase, you agree that you will first review our
conditions from time to time without notifying you of these changes.
While ANTONLINE.COM takes reasonable steps to safeguard and to prevent
unauthorized access to your personally identifiable information, we
cannot be responsible for the acts of those who gain unauthorized
access, and we make no warranty, express, implied, or otherwise, that
we will prevent unauthorized access to your private information,
including but not limited to your personally identifiable
information. IN NO EVENT SHALL ANTONLINE.COM OR ITS AFFILIATES BE
LIABLE FOR ANY DAMAGES (WHETHER COMPENSATORY, CONSEQUENTIAL, DIRECT,
INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF,
OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO
YOUR PERSONAL INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE
BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF
LIABILITY, AND ALSO REGARDLESS OF WHETHER ANTONLINE.COM WAS GIVEN
ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE.
Consent To Our Communication With You By E-Mail.
By establishing a My Account with us, and each time you make a purchase
through our Site, you grant permission for ANTONLINE.COM to contact
you at your e-mail address. To stop receiving our marketing emails,
use the following link to unsubscribe:
of Sale and Payment Terms.
To purchase any goods and/or services on our Site, you must be at
least eighteen (18) years of age or the applicable state age of
majority or be the authorized representative of a corporation,
limited liability company, partnership, or other legal entity. Prior
to the purchase of any goods or services on our Site, you must
provide us with a valid credit card number and associated payment
information including all of the following: (i) your name as it
appears on the card, (ii) your credit card number, (iii) the credit
card type, (iv) the date of expiration and (v) any activation
numbers or codes needed to charge your card. By submitting that
information to us, you hereby agree that you authorize us to charge
your card at our convenience but within thirty (30) days of credit
card authorization. All sales of products and services are final
,subject to the Return Policy defined more in this website.
Service is usually delivered within 7-10 buiness days after shipping
from our warehouse. All orders require 1-2 business days for
processing before shipping from our warehouse. Business days do not
include holidays and weekends. ANTOnline is not responsible for
Service is usually delivered 2 business days after shipping from our
warehouse. All orders require 1-2 business days for processing before
shipping from our warehouse. Business days do not include holidays
and weekends. ANTOnline is not responsible for carrier delays.
To begin the return process on an item you change your mind about, you
will first need to obtain an RMA number. Click here for directions on
receiving an RMA.http://www.antonline.com/request_rma.php.
(If you think you may have received the wrong or a potentially
defective product, you can also request an RMA, return and we
will refund in full if the item is determined to be incorrect
(not matching the order placed online) or defective upon
Please note that ANTONLINE.com does not cross-ship any items, even if you feel you may have ordered incorrectly or received the wrong product. For items which we offer free shipping our standard shipping charges will be deducted from any refund or credit.
Must Meet ALL Applicable Criteria
your returned product does not match all applicable criteria listed
below, it will be rejected by our Returns Warehouse and returned to
you at your expense. Consequently, your RMA will be nullified, any
credit request will be denied, replacement orders will not be made,
and you will be charged for all shipping to and from our Returns
Warehouse that may be incurred by Antonline.com. By requesting an RMA
and/or shipping a return in violation of this policy you hereby agree
to accept our shipment of the product back to you and to the payment
of all shipping costs to and from our Returns Warehouse. Our
arrangements with our suppliers and manufacturers allow us no room to
All returns must include the following:
packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
intact UPC barcode. Do not cut out the UPC code until you have
examined and tested the product to your satisfaction. Removal of the
UPC code voids any possibility of return regardless of RMA or credit
Return Merchandise Authorization (RMA) written on the shipping
packing slip. Do not mail or dispose of the packing slip until you
have examined and tested the product to your satisfaction.
return must be complete and include all accessories (transformers,
antennas, remote controls, batteries, software disks, etc.)
documentation (manuals, warranty cards, registration information,
RMA number must not be written on the original manufacturer's
packaging or box. Please write the RMA number on the label used to
return the item or the brown shipping box. Items received with any
writing on the original manufacturer's packaging or box will be
refused and returned to you at your cost and without credit
Basic Return Policy
otherwise stated below, you have 30 days from the date of your order
placement (regardless of when you actually took delivery of the
product) to get a valid RMA from our website. Once an RMA is issued
you have 10 days to return the product to us. RMAs must be valid,
unexpired, and issued for the product being returned. Only one RMA
is issued per return. When it expires, you may no longer return your
you are ineligible for an RMA, contact the manufacturer directly or
check any applicable warranty you might have for other potential
return opportunities. Note that we have no control over the
manufacturer or other entities related to your product, and cannot
guarantee their return policies. See the Manufacturer Contact List
at the bottom of this page.
as provided for verified defective products (See Special Returns
Policy for Defective Products below), you will be responsible for
all shipping charges for returns sent to our Returns Warehouse.
our acceptance of the merchandise in like new condition and in
strict conformance with the basic criteria and basic returns policy
listed above, the purchase price will be credited to the purchaser
for the original purchase by the website or company where the
purchase was made (Antonline.com, Amazon.com, Sears.com, etc...) in
accordance with each website or company's specific refund policy.
Please allow up to 14 days from shipment for your return to arrive
at our Returns Warehouse. Note: Delivery times vary based on shipper
selected. Your return will be processed within 5-7 business days
(excluding Saturdays, Sundays, and holidays) after receipt of the
of the items we sell have Special Return Policies. See the
appropriate policy below to see if items you purchase are affected.
risk of loss for the product being returned shall be with you at all
times during the shipment of such product to the returns center and
with respect to any shipments from the returns center back to you,
the original distributor or manufacturer, or any buyer through the
liquidation process. Title to the product being returned will remain
with you at all times and transfer from you to the original
distributor, or a third party in the case of a liquidation of the
return, only upon receipt of the products by such distributors or
Special Return Policies
Potentially Defective Products
Potentially Defective Product claims should be sent directly to the
manufacturer or warranty provider for evaluation and warranty
support. Refer to the products' individual warranty policy for
further information. See the Manufacturer's Contact List at the
bottom of this page.
note that 99% of initially diagnosed "Potentially Defective
Products" turn out to be configuration or compatibility issues
and are not "Defective Products".
following products are not accepted for return and must be repaired
by manufacturers' authorized service centers: personal care products,
TVs and monitors,computer
products, laser printers, scanners, fax and other devices with delicate optics.
To locate a service center near you, please refer to your product
manual. Unused software may be returned, if unopened, with some
exceptions. Defective software, games, CDs and DVDs may be returned
for the same title only. Software programs, consumables and media are
not returnable to Antonline.com under any circumstance and must be
returned to the manufacturer. Stereo and electronic equipment should
be bench-tested prior to installation (units that have been
installed, scratched, or abused will not be accepted for return or
credit). Returned products are subject to shipping and restocking
charges, or refund rejection as listed below.
Fee Schedule for Returned Items
returned New, Unopened in perfect condition with all packaging and
item materials and manuals that can be resold as new are subject to a
15% restock fee + Shipping cost.
returned Used, Opened in close to perfect condition or with all
packaging and item materials and manuals that can be resold as open
box are subject to a 30% restock fee + shipping costs.
returned Used, Opened in user damaged condition or without all
packaging and item materials and manuals that cannot be resold as new
or open box are refused and returned to customer. If a customer
refuses delivery of returned item, the item is disposed of by the
shipping carrier, but the customer is still charged for that item and
will not be entitled to a refund.
Custom Built Server and PC Warranty
warranty term for ANT custom built servers and PCs is 1 year from
purchase, and is specifically listed for each product.
extended warranties are available for all servers.
Custom Built Servers are
shipped with a "Void if removed" sticker on the chassis.
Breaking or otherwise tampering with this quality seal will render
wholly null and void Antonline.com's warranty of this unit and any
right you may have to warranty service.
warranty services must be approved by Atlanta Network Technologies
Customer Relations at firstname.lastname@example.org prior to servicing.
returning any products for warranty service, please contact ANT
Customer Service Department for a Warranty Service Authorization.
order to expedite warranty service, please have the following
information on hand when requesting an RMA number: Customer number,
invoice number, serial number, and reason for service.
order to be eligible for warranty service, items must be 100%
complete including all original manufacturer boxes with the UPC code
and packing materials, all manuals, blank warranty cards, accessories
and any other documentation included with the original shipment. RMA
approval is contingent upon, among other things, the products being
100% complete and returned in original packaging.
is responsible for shipping charges to Atlanta Network Technologies'
distribution center for all products being shipped for warranty
service. Repaired products will be shipped by Atlanta Network
Technologies to Customer, at Atlanta Network Technologies' expense,
using Ground shipping.
is responsible for all risk of loss and damage to products being
shipped for warranty service. Please fully insure return shipment in
case of loss or damage. Please use a carrier that is able to provide
you with proof of delivery such as UPS, Federal Express or Airborne
Express. This is for your protection as well as to ensure quick
action on your serviced product.
& PC Dead On Arrival (DOA) Policy
Atlanta Network Technologies product is considered DOA if it shows
symptoms of a hardware failure preventing basic operability, upon its
first use. If you discover that your product may be DOA please
to any other action. This policy and any type of warranty, express or
implied, will be nullified if the product is modified or
if the chassis broken open, repaired or tampered with in any fashion
without authorization from an Atlanta Network Technologies support
person and authorization code. All DOA notifications must be filed
with Atlanta Network Technologies within 30 days of the sale date.
DOA policy only applies to Atlanta Network Technologies hardware
products currently offered. As new products are offered Atlanta
Network Technologies reserves the right to determine whether or not
this policy applies.
Network Technologies reserves the right to test the returned DOA
product. If the condition of the product is misrepresented by the
customer, Atlanta Network Technologies may pursue imposing a fee, for
wrongful return, of $500 to the customer.
Network Technologies support team will determine if the product is
DOA, and if the product is determined to be DOA, we will offer you
the following options:
same product that was ordered will be shipped to you and a support
representative will contact you within 72 hours of your contact with
the replacement product delivery time and the process to return the
will receive a product repair authorization number should you choose
to have Atlanta Network Technologies repair your DOA product. Note,
however, that once serviced the product is no longer eligible for
replacement. Product must be deemed DOA by Atlanta Network
Technologies technical support within 30 days of the sale date in
order to receive a replacement unit.
Server& PC Return Privileges & Process
to return a product or notify ANTOnline.com of your intention to
return the Custom Servers and PCs within three (3) business days of
receipt of these products will be deemed to be an acceptance of the
custom built or specialty servers, computers, laptops or electronic
computer equipment is not available for return, but is available for
DOA service. This includes but is not limited to the IBM, Hewlett
Packard/Compaq, Super Micro computer brands.
reserve the right to notify customers and cancel the sale for any
reason. We shall not be held liable for any such cancellation and/or
and adjustments to methods of payment may take 10-14 business days
after the return is authorized. Returned product must have an RMA
number written on the shipping label.
products must be returned with all original manufacturer boxes with
the UPC code and packing materials, all manuals, blank warranty
cards, accessories and any other documentation included with the
original shipment. RMA approval is contingent upon, among other
things, the products being 100% complete.
is responsible for shipping charges to Atlanta Network Technologies'
distribution center for all products being shipped for return,
exchange or replacement. Products exchanged or replaced will be
shipped by Atlanta Network Technologies to Customer, at Atlanta
Network Technologies' expense, using the same shipping method as was
used by Customer to ship the original products back to Atlanta
is responsible for all risk of loss and damage to products being
shipped for return, exchange or replacement. Atlanta Network
Technologies is not responsible for any loss or damage that occurs to
products shipped for return, exchange, or replacement. Please fully
insure return shipment in case of loss or damage. Please use a
carrier that is able to provide you with proof of delivery such as
UPS, Federal Express or Airborne Express. This is for your protection
as well as to ensure quick action on your return.
Contacts can be found using the following link.
contacting the manufacturer, please be prepared to provide the
following information: Date of purchase, Serial number and
Manufacturer Part Number of the product that you would like to return