The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.
Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.
* ground shipping normally takes 3-10 business days, depending on destination
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| Manufacturer | Microsoft |
| Manufacturer Part Number | 6ID-00012+GMF-00010 |
| Manufacturer Website Address | http://www.microsoft.com |
| Brand Name | Microsoft |
| Product Line | Modern |
| Product Model | 6ID-00012 |
| Product Name | Microsoft Modern USB Headset Black + Microsoft 3500 Wireless Mobile Mouse Loch Ness Gray |
| Package Type | New |
| Product Type | Headset |
| Technical Information: | |
| Connectivity Technology | Wired |
| Cable Length | 3.28 ft |
| Sound Mode | Stereo |
| Minimum Frequency Response | 100 Hz |
| Maximum Frequency Response | 20 KHz |
| Features | Microsoft Teams/Hook/Mute LED indicator |
| Sound Pressure Level | Up to 91 dB |
| Earpiece: | |
| Earpiece Design | On-ear |
| Driver Type | Moving-Coil Speaker Drive |
| Driver Size | 28 mm |
| Interfaces/Ports: | |
| Host Interface | USB-A |
| Physical Characteristics: | |
| Height | 6.81" |
| Width | 6.57" |
| Depth | 2.36" |
| Weight (Approximate) | .31 lb |
| Miscellaneous: | |
| Package Contents | USB Headset, Soft bag, Quick Start Guide, Safety and Warranty documents, Microsoft Wireless Mobile Mouse 3500 for Windows and Mac (Gray), Nano Transceiver, 1 x AA Alkaline Battery |
| Additional Information | Windows 10 / 8.1 / 8 Mac OS 11.0/10.15 |
| Warranty: | |
| Limited Warranty | 1 Year |
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