The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.
Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.
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* ground shipping normally takes 3-10 business days, depending on destination
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Total flexibility
Answer all calls from a single device. With up to triple connectivity for softphone/PC, desk phone and mobile devices, the SDW 5016 allows users to choose their own constellations using the base station as a gateway to their preferred audio sources. It's also possible to connect a wired Sennheiser headset/speakerphone or a Bluetooth® headset using the USB port on the base station. SDW 5016 offers a choice of three wearing styles to cover all wearing preferences - a headband, ear hook and neckband solution for the perfect customized fit.
Superior sound
Successful communication is the key to an efficient business. The SDW 5000 Series sets a new sound standard and features super wideband sound offering a voice experience beyond conventional business standards. Hear conversational nuances and experience a natural and richer sound for both communication and multimedia. Two microphone noise-cancelling system and pioneering voice detection technology deliver exceptional sound for improved speech intelligibility in noisy environments. A new wideband mode for communication in high density environments provides excellent sound for more users.
Higher productivity
Seamless communication and collaboration keeps work flowing. SDW 5000 Series offers an array of smart features to enable this. Smart headset and base station controls deliver easy call management. The busy light on the headset helps users to remain undisturbed during calls and conferences. The cloud-based Sennheiser HeadSetup™ Pro Manager puts IT managers in control of all Sennheiser devices and manages assets, updates and configurations from one location. The SDW 5016 is UC optimized and certified for Skype for Business to maximize productivity.
Enhanced security
Security is a primary concern for a company's IT manager. Peace of mind with the SDW 5016 that comes with advanced security protocols to ensure that all communication is kept confidential. The SDW 5000 Series is DECT Security certified and designed with special focus on secure pairing, the most vulnerable part of a wireless system. The authentication process uses 128 bit encryption keys and Protected Pairing ensures that sensitive pairing data cannot be intercepted over-the-air. Sennheiser HeadSetup™ Pro Manager allows the IT manager to disable Bluetooth, call merging and conferencing mode if required.
We are rebranding from EPOS | SENNHEISER to EPOS branding on our products. During the transition period the same product may exist in both versions.
Manufacturer | EPOS |
Manufacturer Part Number | 1000621 |
Manufacturer Website Address | http://www.eposaudio.com |
Brand Name | EPOS |
Product Series | SDW 5000 |
Product Model | SDW 5016 - US |
Product Name | SDW 5016 Headset |
Packaged Quantity | 1 |
Product Type | Headset |
Technical Information: | |
Connectivity Technology | Wireless |
Wireless Technology | Bluetooth/DECT |
Wireless Operating Distance | 590 ft |
Sound Mode | Mono |
Minimum Frequency Response | 150 Hz |
Maximum Frequency Response | 11 kHz |
Earpiece: | |
Earpiece Design | On-ear Behind-the-neck Over-the-ear |
Earpiece Type | Monaural |
Microphone: | |
Microphone Technology | MEMS Technology Noise Cancelling Omni-directional |
Microphone Design | Boom |
Physical Characteristics: | |
Color Family | Black |
Color | Black |
Form Factor | Supra-aural |
Miscellaneous: | |
Package Contents | |
Country of Origin | China |
Warranty: | |
Limited Warranty | 2 Year |
Files: | |
User-Manual | |
Manufacturer-Brochure | |
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