Commercial Order Terms Of Sale*

These terms and conditions of sale constitute a binding contract between a Commercial Buyer “Buyer” and Atlanta Network Technologies / antonline / “The Company or “Site””. Buyer accepts these terms and conditions of sale by making a purchase, placing an order or otherwise contracting goods and services from Atlanta Network Technologies / antonline/ “The Company or Site”. These terms and conditions of sale are subject to change from time to time without prior notice.

These terms and conditions of sale constitute the entire agreement between the Buyer and Atlanta Network Technologies relating to the terms and sale of products and services.

The buyer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order that conflict with the price and or terms appearing on a quote or invoice generated by the company are null and void. Buyer agrees that the terms and conditions of sale contained herein and in Atlanta Network Technologies' invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these terms and conditions of sale or any purchase order or invoice related thereto.

Governing Law

THESE TERMS AND CONDITIONS OF SALE AND ANY SALE HEREUNDER WILL BE GOVERNED BY THE LAWS OF THE STATE OF GEORGIA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION WILL BE BROUGHT IN FULTON COUNTY, GEORGIA AND BUYER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED IN FULTON COUNTY, GEORGIA AND SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. BUYER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING..

Risk of Loss

If Buyer provides Atlanta Network Technologies with Buyer's carrier account number or selects a carrier other than a carrier that regularly ships for Atlanta Network Technologies, title to products and risk of loss or damage during shipment passes from Atlanta Network Technologies to Buyer upon shipment from Atlanta Network Technologies' facility. For all other shipments, title to products and risk of loss or damage during shipment passes from Atlanta Network Technologies to Buyer upon receipt by Buyer. Title to software will remain with the applicable licensor(s). Atlanta Network Technologies retains a security interest in the products until payment in full is received. Buyer will be responsible for all shipping and related charges.

Export Sales

If this transaction involves an export under the Export Administration Regulations, the commodities, technology and/or software sold or distributed under these terms and conditions of sale exported from the United States by Atlanta Network Technologies were exported in accordance with the Export Administration Regulations. Diversion, use, export or re-export contrary to United States law is prohibited. The commodities, technology and/or software sold or distributed under these terms and conditions of sale may not be exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North Korea or Syria or to entities and persons that are ineligible under United States law to receive United States commodities, technology and/or software. In addition, manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.

Warranties

Buyer understands that Atlanta Network Technologies is not the manufacturer of the products purchased by Buyer hereunder and the only warranties offered are those of the manufacturer, not Atlanta Network Technologies. In purchasing the products, Buyer is relying on the manufacturer's specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by Atlanta Network Technologies. In connection with services, neither affiliates of Atlanta Network Technologies nor third party service providers are agents of Atlanta Network Technologies and Atlanta Network Technologies has no obligation or liability arising from any services performed by or any warranty, if any, made by, such service providers. Atlanta Network Technologies AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS SOLD OR SERVICES PROVIDED BY THIRD PARTIES OR AFFILIATES OF Atlanta Network Technologies, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.

Pricing Information; Availability Disclaimer

All pricing is subject to change. Atlanta Network Technologies reserves the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, Atlanta Network Technologies cannot guarantee that it will be able to fulfill Buyer's orders.

Limitation of Liability

NEITHER Atlanta Network Technologies NOR ITS AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. NEITHER Atlanta Network Technologies NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES. BUYER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES PROVIDED DIRECTLY BY Atlanta Network Technologies OR ITS AFFILIATES, NEITHER Atlanta Network Technologies NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY BUYER FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM.

Atlanta Network Technologies will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.

Third Party Services

Buyer acknowledges and agrees that, in some instances, Atlanta Network Technologies and their affiliates are resellers of services and are not the provider of those services. In those cases, the third party service provider is the only party responsible for providing services to Buyer. In those cases, Buyer will look solely to the third party service provider for any loss, claims or damages arising from or relating to the purchase or provision of such services. Buyer hereby releases Atlanta Network Technologies, Atlanta Network Technologies Technology Services, Inc. and their affiliates from any and all claims arising from or relating to the purchase or provision of any such services by third party service providers. Services may be subject to tax. All amounts, including taxes, associated with third party services are being collected by Atlanta Network Technologies solely in the capacity as an independent sales agent.

Arbitration

Any claim, dispute, or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) arising from or relating to the products or services sold pursuant to these terms and conditions of sale, the interpretation or application of these terms and conditions of sale or the breach, termination or validity thereof, the relationships which result from these terms and conditions of sale (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories hereto), or Atlanta Network Technologies’ advertising and marketing (collectively, a "Claim") WILL BE RESOLVED, UPON THE ELECTION OF Atlanta Network Technologies, BUYER OR THIRD PARTIES INVOLVED, EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. If arbitration is chosen, it will be conducted pursuant to the Rules of the American Arbitration Association, with offices in Atlanta, GEORGIA. If arbitration is chosen by any party with respect to a Claim, neither Atlanta Network Technologies nor Buyer will have the right to litigate that Claim in court or to have a jury trial on that Claim or to engage in pre-arbitration discovery, except as provided for in the applicable arbitration rules or by agreement of the parties. Further, Buyer will not have the right to participate as a representative or member of any class of claimants pertaining to any Claim. Notwithstanding any choice of law provision included in these terms and conditions of sale, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. 1-16). The arbitration will take place in Atlanta, GEORGIA. Any court having jurisdiction may enter judgment on the award rendered by the arbitrator(s). Each party will bear its own cost of any legal representation, discovery or research required to complete arbitration. The existence or results of any arbitration will be treated as confidential. Notwithstanding anything to the contrary contained herein, all matters pertaining to the collection of amounts due to Atlanta Network Technologies arising out of sales hereunder will be exclusively litigated in court rather than through arbitration.

Orders; Payment Terms; Interest; Taxes

Orders are not binding upon Atlanta Network Technologies unless accepted and shipped by Atlanta Network Technologies and we reserve the right to cancel any order for any reason. Terms of payment are within Atlanta Network Technologies' sole discretion. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. Atlanta Network Technologies may invoice parts of an order separately. Buyer agrees to pay interest on all past-due sums at the lower of one and one-half percent (1 1/2%) per month or at the highest rate allowed by law. Buyer is responsible for, and will indemnify and hold Atlanta Network Technologies harmless from, any applicable sales, use or other taxes associated with the order. Buyer must claim any exemption from tax at the time of purchase and provide the necessary supporting documentation. Any sales, use or other applicable tax is based on the location to which the order is shipped. In the event of a payment default, Buyer will be responsible for all of Atlanta Network Technologies' costs of collection, including court costs, filing fees and attorney's fees. All electronic payments must be initiated within 48 hours of sale or the time specified on the invoice. If an order is not paid within the payment window the order will become null and void.

Return Policy

Returns Must Meet ALL Applicable Criteria

If your returned product does not match all applicable criteria listed below, it will be rejected by our Returns Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping to and from our Returns Warehouse that may be incurred by the company. By requesting an RMA and/or shipping a return in violation of this policy you hereby agree to accept our shipment of the product back to you and to the payment of all shipping costs to and from our Returns Warehouse. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions.

Basic Criteria

All returns must include the following:

1. Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
2. Original intact UPC barcode. Do not cut out the UPC code until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.
3. Valid Return Merchandise Authorization (RMA) written on the shipping label.
4. Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.
5. The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, etc.)
6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
7. The RMA number must not be written on the original manufacturer's packaging or box. Please write the RMA number on the label used to return the item or the brown shipping box. Items received with any writing on the original manufacturer's packaging or box will be refused and returned to you at your cost and without credit approval.

Return Policy

• Unless otherwise stated below, you have 30 days from the date of your order placement (regardless of when you actually took delivery of the product) to get a valid RMA from our website. Once an RMA is issued you have 10 days to return the product to us. RMAs must be valid, unexpired, and issued for the product being returned. Only one RMA is issued per return. When it expires, you may no longer return your product.
• If you are ineligible for an RMA, contact the manufacturer directly or check any applicable warranty you might have for other potential return opportunities. Note that we have no control over the manufacturer or other entities related to your product, and cannot guarantee their return policies. See the Manufacturer Contact List at the bottom of this page.
• Except as provided for verified defective products (See Special Returns Policy for Defective Products below), you will be responsible for all shipping charges for return orders sent to or from our Warehouse.
• Upon our acceptance of the merchandise in like new condition and in strict conformance with the basic criteria and basic returns policy listed above, the purchase price will be credited to the purchaser for the original purchase by the website or company where the purchase was made (Antonline.com, Amazon.com, Sears.com, etc...) in accordance with each website or company's specific refund policy. Please allow up to 14 days from shipment for your return to arrive at our Returns Warehouse. Note: Delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.
• Many of the items we sell have Special Return Policies. See the appropriate policy below to see if items you purchase are affected.
• The risk of loss for the product being returned shall be with you at all times during the shipment of such product to the returns center and with respect to any shipments from the returns center back to you, the original distributor or manufacturer, or any buyer through the liquidation process. Title to the product being returned will remain with you at all times and transfer from you to the original distributor, or a third party in the case of a liquidation of the return, only upon receipt of the products by such distributors or buyers.

Special Return Policies

Potentially Defective Products

All Potentially Defective Product claims should be sent directly to the manufacturer or warranty provider for evaluation and warranty support. Refer to the products' individual warranty policy for further information. See the Manufacturer's Contact List at the bottom of this page.

Please note that 99% of initially diagnosed "Potentially Defective Products" turn out to be configuration or compatibility issues and are not "Defective Products".

Non-Returnable Products

Some products are indicated as non-returnable on the item page or invoice and may not be returned.

RMA Fee Schedule for Returned Items

Products returned new and, unopened in perfect condition with all packaging and item materials and manuals that can be resold as new are subject to a 15% fee which covers the cost of packaging, shipping and handling... Additionally, If packages are requested to be intercepted or are refused or if a pre-paid label is requested and provided for the return, then the additional shipping cost incurred by antonline are also deducted from the return.

Products returned opened and used in non-perfect conditions that can be resold as open box items are subject to a 30% fee which covers the cost of the reduced item value, packaging, shipping and handling. Additionally, if packages are requested to be intercepted or are refused or if a pre-paid label is requested and provided for the return, then the additional shipping cost incurred by antonline are also deducted from the return.

Products that have digital delivery are not returnable individually or if part of a product bundle. If a digital delivery product was part of a bundle, the bundle may still be returned with all non-digital components subject to the conditions stated above, however MSRP of the digital product will be deducted from the return.

Products returned opened and used, in user damaged condition or without all packaging and item materials and manuals that cannot be resold as new or open box are refused and returned to the buyer. If a buyer refuses delivery of a returned item, the item is disposed of by the shipping carrier, but the buyer is still charged for that item and will not be entitled to a refund.

General Disclaimers

We reserve the right to notify buyers and cancel the sale for any reason. We shall not be held liable for any such cancellation and/or closure.

Returns and adjustments to methods of payment may take 10-14 business days after the return is authorized. Returned product must have an RMA number written on the shipping label.

All products must be returned with all original manufacturer boxes with the UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. RMA approval is contingent upon, among other things, the products being 100% complete.

Buyer is responsible for all transportation, shipping and insurance related charges from and to Atlanta Network Technologies' distribution center for all products being returned.

Buyer is responsible for all risk of loss and damage to products being shipped for return. Atlanta Network Technologies is not responsible for any loss or damage that occurs to products shipped for return. Please fully insure return shipment in case of loss or damage.