• Cisco SMARTnet - 1 Year - Service

Shipping Information

The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.

Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.

Cisco SMARTnet - 1 Year

Not Available


Cisco SMARTnet - 1 Year MFG: Tripp Lite
UPC: 037332123077

* ground shipping normally takes 3-10 business days, depending on destination

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Overview

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Tech Specs

Manufacturer Cisco Systems, Inc
Manufacturer Part Number CON-PREM-WS-SSL1K9
Manufacturer Website Address http://www.cisco.com
Brand Name Cisco
Service Name SMARTnet
Product Type Service
Service Information:
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Service Description24x7x2
Service Details
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required*

*Certain limitations may apply for heavy or oversized equipment.

Provided SupportWeb Knowledge Base Access
Phone Support
Email Support
New Releases Update
Service Availability24 x 7
Service Response Time2 Hour
Service LocationOn-site
Service Duration1 Year
Product Supported
  • WS-SVC-SSL-1-K9=: Cisco SSL Module for Catalyst 6500
  • WS-SVC-SSL-1-K9: Cisco SSL Module for Catalyst 6500
Region Availability

Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia. To determine if this service is available for your location, see the Cisco Service Availability matrix.

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Miscellaneous:
Additional Information
  • This service is not available in all areas. Please call your sales rep to determine availability

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