Shipping Information

The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.

Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.

More from HP

Poly EncorePro 525 Microsoft Teams Certified Stereo with USB-A Headset

Poly EncorePro 525 Microsoft Teams Certified Stereo with USB-A Headset

Overview

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Tech Specs

Product Information

Manufacturer
HP Inc.
Manufacturer Part Number
783R2AA
Manufacturer Website Address
http://www.hp.com
Brand Name
Poly
Product Line
EncorePro
Product Series
500
Product Model
525
Product Name
EncorePro 525 Microsoft Teams Certified Stereo with USB-A Headset
Packing
Box
Product Type
Headset

Technical Information

Connectivity Technology
Wired
Cable Length
6.84 ft
Sound Mode
Stereo
Features
Flexible Microphone
Convertible Design
Noise Reduction
SoundGuard Technology
Rotating Microphone
Lightweight
Comfortable
Durable
Hearing Protection
Acoustic Shock Protection
Indicator Light
Unified Communication
Noise Canceling
Yes
Microsoft Teams Certification
Yes

Earpiece

Earpiece Design
Over-the-head
On-ear
Earpiece Type
Binaural
Driver Size
0.22"

Microphone

Microphone Technology
Noise Cancelling
Omni-directional
Microphone Design
Boom

Interfaces/Ports

Host Interface
USB Type A

Controls/Indicators

Earpiece Controls
Call/Answer/End
Mute
Volume

Physical Characteristics

Color Family
Black
Color
Black
Ear Cushion Material
Synthetic Leather
Form Factor
Supra-aural
Height
2.6"
Width
4.4"
Depth
5.9"
Weight (Approximate)
2.61 oz

Miscellaneous

Application/Usage
Computer
Phone
Desk Phone
Call Center
Home
Office
Voice Call
Communication
Country of Origin
Mexico
Operating System Platform
Windows
macOS
Platform Supported
PC
Mac

Warranty

Limited Warranty
2 Year

Files

Files:
User-Manual
Manufacturer-Brochure

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