The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.
Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.
* ground shipping normally takes 3-10 business days, depending on destination
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| Manufacturer | Microsoft |
| Manufacturer Part Number | VGZ-00001 |
| Manufacturer Website Address | http://www.microsoft.com |
| Brand Name | Microsoft |
| Product Line | Surface |
| Product Series | Laptop 3 |
| Product Model | VGZ-00001 |
| Product Name | Microsoft Surface Laptop 3 15" AMD Ryzen 5 8GB RAM 256GB SSD Platinum |
| Product Condition | New |
| Product Type | Laptop |
| Processor: | |
| Processor Manufacturer | AMD |
| Processor Type | Ryzen 5 |
| Processor Model | 3580U |
| Storage: | |
| Total Solid State Drive Capacity | 256 GB |
| Display & Graphics: | |
| Screen Size | 15" |
| Display Screen Type | PixelSense |
| Aspect Ratio | 3:2 |
| Screen Resolution | 2496 x 1664 |
| Touchscreen | Yes |
| Multi-touch Screen | Yes |
| Number of Touch Points | 10 |
| Graphics Controller Manufacturer | AMD |
| Graphics Controller Model | Radeon Vega 9 |
| Network & Communication: | |
| Wireless LAN | Yes |
| Wireless LAN Standard | 802.11ac |
| Bluetooth | Yes |
| Bluetooth Standard | Bluetooth 5.0 |
| Built-in Devices: | |
| Front Camera/Webcam | Yes |
| Front Camera/Webcam Resolution | 720p |
| Microphone | Dual far-field Studio |
| Number of Microphones | 2 |
| Speakers | Omnisonic Speakers with Dolby Audio Premium |
| Sensor Type | Ambient Light Sensor |
| Interfaces/Ports: | |
| Total Number of USB Ports | 2 |
| USB Type-C | Yes |
| USB Type-C Detail | 1 x USB Type-C |
| Headphone/Microphone Combo Port | 1 x 3.5 mm Headphone Jack |
| Docking Connector Type | Surface Connect |
| Operating System: | |
| Operating System Platform | Windows |
| Operating System | Windows 10 Home |
| Software: | |
| Software Included | Microsoft Office 365 30-day trial |
| Microsoft Office Ready | Yes |
| Input Devices: | |
| Keyboard Type | - |
| Keyboard | Yes |
| Pointing Device Type | TouchPad |
| Battery Information: | |
| Number of Batteries | 1 |
| Maximum Battery Run Time | 11.50 Hours |
| Physical Characteristics: | |
| Height | 9.6" |
| Width | 13.4" |
| Length | 15" |
| Weight (Approximate) | 3.4 lb |
| Miscellaneous: | |
| Package Contents | Surface Laptop 3 15", Power Supply, Quick Start Guide, Safety & Warranty Documents |
| Warranty: | |
| Limited Warranty | 1 Year Limited Hardware Warranty |
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