The shipping process is fully robotic and orders are normally pulled and shipped quickly in 7 different warehouses across the US and then dropped in sealed USPS, UPS and FedEx containers for pick-up on the next business day. High volume or backordered items may have additional shipping delays. Once pulled, orders cannot be stopped, however you can return orders for refund unopened if you have changed your mind. Tracking normally is sent / updated within 48 hours of pick-up. Delivery is normally 3-10 business days after leaving the warehouse, however carrier delays may occur. Shipping may take longer in rural areas, due to carrier delay, weather or acts of God. Weekends and Holidays do not count as business days and have no pickup, movement or delivery.
Covid 19 Update — We have seen slowdowns and backlogs in package pickup, sorting, scanning and delivery by UPS, Fedex and USPS caused by worker shortages and facilities disruption due to the Covid 19 Pandemic. Some UPS and USPS hubs are no longer scanning all packages, as a result some tracking will show nothing until delivery.
* ground shipping normally takes 3-10 business days, depending on destination
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AI-Powered Camera for Integrated Smart Surveillance
Synology cameras are designed to pair with Surveillance Station,1 providing unparalleled ease of use thanks to quick and easy setup, batch configuration, and seamless firmware updates. They feature camera-based AI that enhances Surveillance Station deployments with smart capabilities.
The TC500 is a versatile IP67-rated 5 MP wide-angle AI camera suitable for both indoor and outdoor use. Boasting a high resolution of 2880x1620 @ 30 FPS, 110° horizontal wideangle view, and night vision capability, the TC500 captures all the details you need.
Capture quality
Highly detailed, wide-angle coverage helps secure large areas, night or day.
Video intelligence
Camera-based AI capabilities empower your surveillance with smart analytics.
Streamlining and integration
Integration with Surveillance Station streamlines deployment and maintenance.
Security and privacy
From recording to archiving, protect your footage with our integrated safeguards.
HTTPS & SRTP support enable encrypted network and video transfer, authentication, and integrity protection
Manufacturer | Synology, Inc |
Manufacturer Part Number | TC500 |
Manufacturer Website Address | http://www.synology.com |
Brand Name | Synology |
Product Model | TC500 |
Product Name | TC500 Network Camera |
Product Type | Network Camera |
Technical Information: | |
HD Recording | Yes |
Night Vision | Yes |
Night Vision Distance | 98.43 ft |
Night Vision Type | Infrared |
Display & Graphics: | |
Image Sensor Size | 1/2.7" |
Color Supported | Color |
Field of View | 110° H, 56° V, 132° D (LDC ON) |
Effective Camera Resolution | 5 Megapixel |
Video: | |
Video Formats | H.264 H.265 |
Maximum Video Resolution | 2880 x 1620 |
Maximum Frame Rate | 30 fps |
Lens: | |
Lens Type | Fixed |
Maximum Focal Length | 2.80 mm |
Lens Included | Yes |
Maximum Aperture | f/1.8 |
Exposure: | |
Shortest Shutter Speed | 1/16000 Second |
Longest Shutter Speed | 1/30 Second |
Network & Communication: | |
Connectivity Technology | Wired |
Ethernet Technology | Fast Ethernet |
Protocols | HTTPS SRTP |
Remote Management | Yes |
Storage: | |
Storage Type | Memory Card |
Interfaces/Ports: | |
Network (RJ-45) | Yes |
Power Description: | |
Input Voltage | 12 V DC |
Power Source Type | DC PoE |
Physical Characteristics: | |
Form Factor | Turret |
Durability | Water Proof Weather Resistant Impact Resistant |
Diameter | 3.8" |
Weight (Approximate) | 13.65 oz |
Environmental Conditions: | |
Minimum Operating Temperature | -22°F (-30°C) |
Maximum Operating Temperature | 122°F (50°C) |
Operating Humidity | 95% |
Miscellaneous: | |
Features | Day/Night Built-in IR LED Human Detection Vehicle Detection SD Card Local Storage 3D Noise Reduction 2D Noise Reduction Privacy Masking Motion Detection Audio Detection |
Indoor/Outdoor | Indoor/Outdoor |
Package Contents |
|
Impact Protection Rating | IK10 |
Ingress Protection Rating | IP67 |
Environmentally Friendly | Yes |
Environmental Certification | REACH WEEE RoHS |
TAA Compliant | Yes |
Warranty: | |
Limited Warranty | 3 Year |
Files: | |
User-Manual | |
Manufacturer-Brochure | |
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